ept AI

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Articles

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  • Create Channel Page

    Overview This help center article guides you through the process of creating a new channel using the 'Create Channel' form in our application. Channels are essential for configuring communication ...

  • Response List Page

    Overview The "Response List" page is an essential component of the AI Performance Management dashboard designed for managing and reviewing AI-generated responses and improving AI performance. This...

  • AI Chat page

    Overview of the ept AI Chat Interface The ept AI Chat page is an integral part of the ept AI web application, designed to assist users by providing AI-generated answers to queries about products b...

  • ept AI Web App Overview

    Introduction The ept AI web app is a sophisticated platform designed to enhance the capabilities of B2B tech companies by providing AI-powered support for complex technical products. This web app ...

  • Setting Up Channels

    Setting up channels in ept AI involves a few key steps that ensure seamless integration and optimal performance: Identify the Channel: Determine which tools or platforms you want to integrate wit...

  • Types of Channels

    ept AI supports a variety of channels to ensure that its AI capabilities can be integrated across different platforms and tools used within an organization. Here are some of the primary types of c...

  • Knowledge Sources Overview

    Introduction Knowledge sources are foundational to the functionality of ept AI, serving as the repositories of information that the AI uses to generate accurate and relevant answers. These sources ...

  • ept AI Channels Overview

    Introduction Channels in ept AI refer to the specific platforms or interfaces where interactions between the AI and users occur. These can include CRM systems, internal chats, customer support tic...

  • ept AI Hubspot Channel

    The ept AI Hubspot Channel integrates your Hubspot CRM and Support tools into ept AI Sales and Support use cases.    ept AI Sales The ept AI Sales capability shows up in Hubspot as a Note tied to a...